Privacy Statement

Effective Date: 8 September 2024

This Privacy Statement explains how hiveonics.ai, owned by Energise Capital Pty Ltd (ABN: 62126264453) ("hiveonics.ai"), collects, maintains, uses, and discloses your personal information. It also provides details about your rights regarding your personal information, in compliance with the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), and the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

1. Personal Information We Collect

You provide hiveonics.ai with personal information when you:

• Request information about hiveonics.ai's products and services;

• Access or use hiveonics.ai websites;

• Submit an application to open an account with hiveonics.ai.

We may also collect personal information about you from publicly available sources, such as company registers, or from your financial services provider. This information may include transaction data, account identifier data, and other financial information relevant to your relationship with us.

If you provide personal information about another person, you confirm that you are authorized to do so and that you will inform them:

• About hiveonics.ai and how we will use their information;

• That they can access the information we hold about them.

2. How We Use Your Personal Information

hiveonics.ai uses your personal information to:

• Manage and administer the products and services provided to you;

• Fulfil legal obligations, including identity verification under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006;

• Perform credit checks and obtain credit reports from credit reporting agencies;

• Contact financial institutions and service providers as required to maintain your account;

• Keep you updated on your transactions, margin obligations, and account activities.

With your consent, we may also use your information for marketing and promotional purposes, including:

• Sending targeted communications through email, post, SMS, and digital platforms;

• Personalizing your experience on our platforms, such as offering relevant products and services;

• Performing market research and statistical analysis to enhance our services.

If you prefer not to receive marketing communications, you can opt out at any time by following the unsubscribe instructions in our communications or contacting us directly.

3. Cookies and Website Data

We collect statistical data about visitors to our websites, including the number of visitors, pages viewed, and documents downloaded. We also use cookies to:

• Store information necessary to access your account online;

• Enhance website performance and functionality.

By using our websites, you consent to the use of cookies. You may modify your browser settings to reject cookies or notify you when cookies are being sent. However, rejecting cookies may prevent you from accessing certain features, such as your account.

4. Cross-Border Data Transfers

hiveonics.ai may transfer your personal information to service providers located outside Australia. When transferring personal data, we take steps to ensure that the recipients comply with privacy laws that offer protections equivalent to Australian privacy standards.

We will not transfer your personal information unless:

• The recipient is subject to privacy laws that offer similar protections;

• You provide consent for the transfer;

• The transfer is necessary for us to provide services to you.

5. Disclosure of Personal Information

hiveonics.ai may disclose your personal information to:

• Financial institutions, service providers, and professional advisers (which may be located overseas);

• Your authorized representatives, such as financial advisers, brokers, solicitors, or accountants;

• Credit reporting agencies and credit providers for credit-related purposes;

• Regulatory and government bodies as required by law.

We take reasonable steps to ensure that third parties who receive your personal information are bound by confidentiality and privacy obligations.

6. Security and Data Retention

hiveonics.ai implements security measures to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

We will retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected or as required by law. Once no longer required, we will securely destroy or de-identify your personal information in accordance with APP 11.2.

7. Your Rights

You have the following rights concerning the personal information we hold about you:

• The right to be informed about the processing of your personal data;

• The right to access a copy of your personal data and information about how we process it;

• The right to have your personal data corrected if inaccurate or incomplete;

• The right to object to the processing of your personal data;

• The right to restrict processing of your personal data;

• The right to request erasure of your personal data ("the right to be forgotten");

• The right to data portability (to move, copy, or transfer your personal data).

These rights may be subject to certain conditions. For example, we may not be able to erase your data if we are required by law to retain it. To exercise your rights, please contact us at contact@hiveonics.ai or call +61 411 283 142. We will respond to your request in line with applicable privacy laws.

8. Data Breach Notification

In the event of a data breach that is likely to result in serious harm to you, hiveonics.ai will notify the Office of the Australian Information Commissioner (OAIC) and inform you in accordance with the Notifiable Data Breaches (NDB) scheme.

9. Telephone Conversations

hiveonics.ai may record telephone conversations for quality assurance, training, or dispute resolution purposes. By engaging in telephone conversations with hiveonics.ai, you consent to such recordings. These recordings will be used only for purposes related to our business operations.

10. Do Not Call Register

If you do not wish to be contacted by telephone regarding our products or services, please notify us by calling +61 411 283 142. We will register your number on our internal Do Not Call Register and ensure that your information is not shared for this purpose.

11. Amendments to this Privacy Statement

hiveonics.ai reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and the effective date will be updated. It is your responsibility to periodically review this Privacy Policy to stay informed of any changes. Continued use of our services constitutes your acceptance of the revised Privacy Policy.

12. Contact Information

For any questions, complaints, or requests regarding your personal information or this Privacy Policy, please contact us at:

• Email: contact@hiveonics.ai

• Phone: +61 411 283 142

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) to lodge a complaint.